The lay-by period is for a maximum of eight weeks begining from the date of invoice (also referred to as date of agreement).
A deposit must be a minimum of 20% of the total purchase value.
The minimum lay-by sale is $100.
The cancellation charge on a lay-by is either 20% of the total purchase price (deposit) or as agreed between the two parties.
There are no returns or exchanges on lay-by items with the exception of faulty goods or in accordance with your legislated rights.
The customer or Spunky Monkeyz has the right to cancel a lay-by.
If the customer cancels the lay-by within eight weeks they have the right to a refund of the payments made, less the cancellation charge.
If the store cancels the lay-by within eight weeks the customer will be given seven days notice and will be entitled to a full refund of all payments made.
Customers will be contacted for all lay-bys that are not completed by the due date. After the due date the lay-by will be cancelled and the customer will be given a refund for their payments made, less the cancellation charge.
Extensions of due date must be agreed upon prior to the due date.
The cancellation charge is applied to compensate the retailer's selling, storage and administration costs.
Any items placed on lay-by cannot be altered until the lay-by has been paid in full.
No items can be taken by the customer until the entire lay-by has been paid in full.
Layby purchase prices are fixed asper date of agreement. Salesor discounts that begin after the agreement date will not apply.
Where a lay-by purchase includes more than one item, the items cannot be seperated
Failure to pay the installments on time and in full means you have broken the lay-by arrangement and the goods will be returned to stock in the store.